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Frequently Asked Questions

 
Q. How do I make a purchase?
A. You can order online using our shopping cart facility, or by mail, fax, email or phone.

Q. Can I order via one of these methods but pick up the goods?
A. Yes of course. Wondoflex is not just a virtual wool shop! We are located at 1353 Malvern Road, Malvern Victoria.

Q: What are the payment options?
A: We accept Visa Card or Mastercard. We also accept deposit to our bank account (Australia only)

Q: Are my private details kept confidential?
A: We will take our utmost care to ensure your private information is kept just that!

Q: It is safe to shop online?
A: Wondoflex uses 128 bit encryption to secure online payments.

Q: How much does posting and handling costs?
A: Your postage cost depends on the size and weight of your purchase plus your location. Wondoflex does not add a handling or packaging cost to your purchase.

Please refer to the table below for the amount of postage which will be automatically charged upon checkout.

Please note these are maximum estimates – if postage is less than quoted we will give change with your parcel.

Within Australia

Total Price of Items

Postal and Handling Charge

Up to $20

$5.00

$21-$50

$10.00

$51.-$100

$15.00

Over $100

$20.00


For overseas shipping costs, please contact Wondoflex.

 

 
 
 
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Opening hours

Mon til Fri :       9.00am to 5.30pm
Sat :                 9.00am to 4.00pm

Warehouse Sale
Discontinued Yarns and Specials

 
 
 
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